Welcome to Our Support Center

How can we help you?

Schedule a 15-minute live demo

Learn how our platform works for you in real-time. Book a personalized demo with one of our experts and we'll offer you a full day of Platinum access to try it all out for yourself.

Weekly webinars

We host 30-min seminars each week covering the most important real estate topics and tools, such as:

Where to look for critical property information

How to find out who owns a property and how to get in touch

The quickest way to research foreclosures

Tips for creating effective mailing lists and finding new leads

How to run an accurate comparables search

Means to upgrade your brand by using reliable market reports

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In-office training for groups

We offer free training sessions, custom-tailored to your industry.

Schedule an on-site training with Vince Soriero to learn all the benefits of PropertyShark’s comprehensive property data.

Find answers to all your product and industry questions



Browse through topics such as data coverage, subscriptions, payment and account issues, and website use.


Real Estate Glossary

Get a definition for all the real estate terms found on our website, from the basics to the most technical.

Need live assistance?

Contact us via phone, email or through our customer support form.

Talk to a customer support specialist

We’re available from 8AM to 5PM EST Monday to Friday,
and from 9AM to 5 PM EST on Saturday & Sunday

For written requests, our response time is approximately one hour during these times. 

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