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10 of the Best Budget-Friendly CRM Tools for Small Businesses in 2019

There are so many things to consider when you’re just getting started with your business that it becomes really difficult to manage the newly formed customer relationships. The good news is that there are plenty of companies that can help in this regard, providing a wide variety of customer relationship management (CRM) tools.

We’ve tracked down 10 of the best budget-friendly CRM tools (ranging from $0 to $39, for a basic plan) and ranked them based on several criteria. In order to make our top 10 list, the tools had to be customizable, user-friendly, easy to integrate with other tools and, of course, easy on the wallet.

Here’s the list:

1. Hubspot CRM

Price: Free

The first thing many people notice about Hubspot CRM is that it is entirely free. It’s also a cloud-based platform that is designed to work equally well when used business to business or business to consumer. The segments it offers include real estate, retail, accounting, construction – the list goes on. Furthermore, the visual dashboard makes it easy to see the entire sales funnel at a single glance.

2. Apptivo

Price: Free (Starter)

Another cloud-based option, Apptivo is designed specifically for small businesses and offers modules for a wide range of needs, from opportunity management to customer service ticket management, and from lead management to contact management. It is fully customizable and allows users to choose the applications they need and omit the ones they do not.

3. Teamgate

Price: $9.00+/month

Once again cloud-based, Teamgate is both a CRM and sales automation tool. It provides the ability for companies to follow their leads in a single system, from connecting to organizing, and even researching and analyzing them. A wide ariety of add-on widgets help users customize their experience and share key performance indicators across the team.

4. Freshsales

Price: $12.00+/ month

Key features of Freshsales, which is also cloud based, include one-click tracking for phone, sales leads, sales management, and more. The innovative inbox uses unique software to automatically prioritize emails as they come in, separating emails coming from leads and contacts that need a response.

5. Zoho CRM

Price: $13.00+/month

For small businesses that deal in multichannel sales, Zoho CRM offers a unique niche. Their conversational AI offers users instant access to any client information from the CRM tool via phone or text. The automation doesn’t end there though – Zoho also offers sales and marketing automation along with an AI customer support desk.

6. Pipedrive

Price: $14.00+ / month

If simplicity is a priority, then Pipedrive may offer the best tool on this list. As soon as you fire up the tool, you land on a single, streamlined view that gives you instant access to the facts about sales streams. Their goal was simple: creating a program that minimized input and maximized output.

7. Sell

Price: $19.00+ / month

One of the ways Sell stands apart from the others is by providing tools that make it simple to analyze past information and predict future data. This tool automatically tracks more than 500,000 data points for each customer, which can then be turned into reports so users can use a truly scientific method of analyzing past performance and predicting future business.

8. Copper

Price: $19.00+ / month

Copper may be the best option for users who want to integrate their CRM tool with G Suite. It was built with this specific use in mind and allows Gmail users to add Chrome extensions, update deals, add leads, and follow conversations without having to switch between apps. Built using Google’s Material Design, it interacts with Google seamlessly.

9. Nimble

Price: $19.00+/ month

Nimble promises to offer everything small businesses need in a CRM tool but without the cost or complexity of other options. The long list of features includes people and business intelligence, sales and marketing automation, and a dashboard that offers easy access to this and much more.

10. Keap CRM

Price: $39.00+ per month

As the most expensive option on the list, Keap CRM has the highest customer service reviews. Support is available via chat or phone 24 hours a day, 365 days a year, and companies can get a dedicated coach to help them get the most from the tool. The software can be integrated with hundreds of apps and offers a host of one-click options from sending invoices to sending quotes.